Executive Team

Colin Bassett

CEO

Colin Bassett is one of the founders of the Be Group and was appointed as CEO of the Group after the acquisition of LMG in 2008. Colin’s focus is on growing the group across both the insurance contents claims market and strategic partnerships in other business to business related markets.

He has led the group's transition with the innovative development and use of technologies within the claims processes.

This has resulted in attracting an expanding supply chain across all product categories in both online and bricks & mortar retail solutions, along with providing an environment for exceptional people to thrive and grow.

Mark Willoughby

CFO & Head of Operations - Be Valued and Home Options

Mark was appointed Chief Financial Officer for the Group in 2008. He has overall responsibilty for the group's financial affairs, providing insights and analysis to support the strategic direction of the business.

Mark arrived at the Group as a chartered certified accountant with experience across a range of industries, including both the retail and insurance sectors and led the acquisition of LMG as part of the corporate strategy.

Gary Putland

CIO

Gary Putland was appointed to the position of CIO in 2016.

Passionate about technology, Gary has been with the group since 2003 and leads our wide portfolio of software platforms across the Group. Gary works with the executive team to drive the delivery of the digital roadmap.

 

Jeremy Baker

Head of Operations - LMG

Jeremy joined the BeGroup in 2009 and has held a variety of roles before being appointed Head of Operations in 2013.

Jeremy spearheads the drive for operational and technical excellence within LMG and oversees all aspects of the business. In addition to his role in Bath he has responsibility for the Group’s manufacturing operation in Delhi.

He has spent over 40 years in the insurance industry across a diverse range of roles. Jeremy has a wealth of experience within insurers and the supply change as well as being a qualified loss adjuster.

Hannah McArdell

Senior Operations Manager

Hannah joined the organisation in 2002 as a claims handler within our Jewellery business located in Bath. She has worked her way up through the ranks having had roles in Client Operations and Business Development.

A real home-grown asset, Hannah has been honing her business skills throughout her 19 years with The BeGroup. She is passionate about people, providing excellent service to clients and customers and streamlining processes.

Having previously been a Premier League hockey player, Hannah utilises her tenacity and competitive nature to bring continual improvement to all aspects of her work.

Tanya Taitt

Head of People and Performance

Tanya has more than 15 years experience working in Human Resources predominantly in the insurance industry.

Tanya is passionate about employee experience, development, recruitment, training and workplace culture. Working within the Executive team, Tanya has been instrumental in developing recruitment strategies including partnering with local colleges to develop highly successful apprenticeship programmes together with people and leadership workshops and training.

Tony Hayward

Head of Business Relationships - Jewellery

Tony Hayward was appointed Head of Business Relationships for LMG in 2009 which combined his passion for client relationships and jewellery.

Tony is responsible for the sales growth of the Jewellery category within the group, working with new and existing clients by implementing innovative claims services and solutions to provide both exceptional customer care whilst helping the clients to meet their business objectives.

Unfortunately, the group isn’t involved with his other passion of rugby, which, being a Kiwi, is in the blood.

Karen McLean

Senior Relationship Manager – Electricals, Leisure, Flooring

Karen McLean first joined the business in 2006 having previously held roles in sales and client relationships within the insurance replacement industry. After taking a career break in 2014, we were delighted to welcome her back in 2019 now leading the client relationships for electricals, lifestyle and flooring.

Karen's passionate about delivering quality service to both Insurers and their customers which sits at the heart of our values.

Tim Chewter

Head of Account Management and Strategic Partnerships (AsiaPac)

Tim Chewter heads up our Asia Pac division based out of Brisbane, Australia. 

Tim has over 20 years' experience of front line operational and account management roles within the claims industry. His wealth of knowledge, together with his passion for technology driven transformation, makes him ideally suited to his role within the global leadership team.

When it comes to data, Tim is a fanatic! He is a true believer in data-led decision making and the power of numbers.

Steve Wharton

Director of Sales - Be2B

Steve Wharton joined the business in 2016 to establish our "business to business" division having previously been with Argos4Business for many years. Steve has been instrumental in growing the business along with his sales team, working with new and existing clients to implement innovative gift with purchase arrangements and marketing incentive strategies.

Steve provides both exceptional client care, and solutions that help clients to meet their business needs.

Each client has its own objectives, but being a keen cricketer, he is seldom stumped when discovering the right solution.

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