Jewellery, Watch and Collectables Claims

These challenging and often sentimental claims require expertise and experience is essential. With a 25 year history of delivering value to our clients, LMG Jewellery has all these things in spades (or diamonds!).

Across all types of valuables claims we always strive to find the right balance between accurate and robust claim validation and the sensitivity and empathy that your customers expect in their time of need.

  • Jewellery
  • Watches
  • Collectables
  • Non-European (Asian) Jewellery
  • Repairs
  • Valuations

Whether it is for validation, design, manufacture, repair or valuation of your customers precious possessions, jewellery is always at the heart of our business. This allows us to provide the greatest breadth of service to insurers and their customers.

 

Find out more   or  Visit LMG's Website

Through the accurate assessment of claims and identification of fraud and exaggeration we manage cost effectively but not at the expense of the customer experienced, evidenced by our world class NPS scores.

Sensitivity and Care

Sensitivity and Care

We understand the unique and sensitive nature of jewellery, watch and collectables claims.

Accurate validation

Accurate validation

Accurate validation using our proprietary item level validation matrix is the cornerstone of managing indemnity spend.

Fraud & Exaggeration

Fraud & Exaggeration

Using a combination of expertise and digital tools, we reduce leakage due to fraud & exaggeration.

Fulfilment

Fulfilment

We have a multi-channel fulfillment model that combines greater customer choice at a significantly discounted cost.

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